Privacy Policy

Sekhmet Technologies Private Limited, is a company incorporated under the Companies Act, 2013, with its registered office at Plot No. 7, 2 Bays, Sector 32, Institutional Area, Gurgaon- 122001, Haryana, India, ("Company" or "we" or "our" or "us"), who owns and operates the website,, and/or mobile applications and other offerings like "Clinytics", “PEP”, “DMR”, “VMR” and “Phlebex” (collectively referred to as “Platforms”). This Privacy Policy is an electronic record in terms of, prepared and published in accordance with the provisions of, the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011, the Information Technology (Intermediaries Guidelines) Rules, 2011 and other rules and regulations made thereunder.

This Privacy Policy sets out the manner in which the Company collects, stores, shares, discloses and uses the data of our employees, contractors, vendors, associates, business partners and their respective customers/patients and other visitors of the Platforms (collectively referred to as “Users” or “You” or “Your”).

By visiting and/or using the Platforms, or giving us Your information, it would be deemed that You have fully read and understood the terms of this Privacy Policy and have given Your express consent to the terms and conditions of this Privacy Policy, including the collection, storage, sharing, and use of Your Information provided herein. If You do not agree with the terms and conditions of this Privacy Policy, please do not proceed further to use and/or access the Platforms. If You are visiting and accessing the Platforms on behalf of another person i.e. a natural person or an entity, You represent that You are authorised to act for such person or been authorized by such person to (i) accept this Privacy Policy on such person’s behalf, and (ii) consent on behalf of such person to our collection, storage, sharing and use of such persons information in terms of this Privacy Policy.

This electronic record is generated by a computer system and does not require any physical or digital signatures. This Privacy Policy is subject to change at any time without notice. To make sure You are aware of any changes, please review this Privacy Policy periodically. This Privacy Policy is to be read in conjunction with the Terms of Use of the specific Platforms. The Company shall not be liable to any User in case of any unauthorized installation, access or use of the Platforms.

In case You have any questions or require any clarifications regarding this Privacy Policy, please do write to us at


Information We Collect

This Privacy Policy explains how we collect personal and non-personal information, classified as mandatory or voluntary and, use, disclose, and protect such information through the Platforms.

We collect the following types of information from You in the course of You using the Platforms, viz. personal information - which is any information that exclusively identifies You (e.g. Your name, date of birth, gender, email address, telephone number, postal address, billing address amongst others) (“Personal Information”) and non-personal information - which is information that does not identify You but is related to You nonetheless such as, information about Your interests, demographics, geolocation, and use of the Platforms.

In certain cases, we may also collect and/or have access to sensitive personal data or information ("SPDI") such as passwords, financial information, medical records and history, physical, mental or physiological health condition, of certain Users only with consent from such Users. For a full definition of what constitutes SPDI, please refer to the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, as amended from time to time.

Collection, use and disclosure of information which has been designated as Personal Information and/or SPDI requires Your express consent, and only You voluntarily provide us Your Personal Information and SPDI during Your use of the Platforms and the services thereon, for instance, creating a User ID, providing information in Your account while registering on the Platforms, uploading documents/content such as medical records, sharing mental, physical or physiological health conditions, or any such similar information, it also extends to any similar information provided by You while communicating with our customer service by phone, email or address, etc.. By providing, uploading, or communicating such Personal Information or SPDI to us, You give Your express consent to collect, store, use and disclose the Personal Information and/or SPDI in terms of this Privacy Policy.

We collect only the Personal Information and SPDI that we believe to be relevant, and is required, to provide effective services which You voluntarily elect to provide us. You may, at any instance, choose to not provide us such Personal Information and/or SPDI, however, in such a case we may not be able to offer you the services provided by us. Additionally, we collect Your Personal Information and SPDI in order to record, support and facilitate the provision of services to You, including, via third parties who You agree to engage with through the use of the Platforms, to assist You with customer service, technical support issues, to follow up with You, to otherwise support Your relationship with Us and/or to prevent fraud and unlawful activities.

In general, You can browse the Platforms without telling us who You are or revealing any Personal Information about Yourself. While You can browse some sections of our Platforms without being a registered member, certain activities (such as placing a request, or providing a requisition) do require registration. Once You give us Your Personal Information, You are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Platforms.

Logs and Cookies

In an effort to make our Platforms effective, certain information may be collected each time You visit the Platforms. Such information may be stored in server logs. These encrypted statistics do not identify You personally but provide us the information regarding Your visit to the Platforms and the type of user who is accessing our Platforms and certain browsing activities by You. This data may include: IP address of Your server from where the Platforms is being accessed, the type of browser (Internet Explorer, Firefox, Opera, Google Chrome, etc.), the operating system of Your system and the website You last visited before visiting our Platforms. The duration of Your stay on our Platforms is also stored in the session along with the date and time of Your access. This data is used by us to, inter alia, understand the use and number of users visiting the Platforms. Some of the information related to the Platforms and Your visit to the Platforms may be shared with the sponsors, investors, advertisers, developer, strategic business partners and/or our vendors and/or some associates in order to enhance and grow our business and the Platforms, but we assure You that the information will never include any of Your Personal Information or SPDI. Only aggregated and anonymized insights would be created from this information.

When You use the Platforms, our servers (which may be hosted by a third-party service provider) may collect information indirectly and automatically about Your activities on the Platforms; for instance by way of cookies. A cookie is a small amount of data that is sent to a user's browser from a web server and is eventually stored on a user's computer hard drive. This anonymous information is maintained distinctly and is not linked to the Personal Information You submit to us. Whether You want Your web browser or the application to accept cookies or not is up to You. If You haven't changed Your computer's or the application settings, most likely Your browser/application already accepts cookies. If You choose to decline cookies, You may not be able to fully experience all features of the Platforms. You can also delete Your browser cookies or disable them entirely, but this may significantly impact Your experience with the Platforms and may make parts of the Platforms non-functional or inaccessible.

We also use the log file like other website/application servers which is the standard measure. They include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. We use them to analyze trends, administer the site, track a user's movement and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

We do not trade or sell Your Personal Information and SPDI in any manner, except as specified herein, or unless when express consent is sought from You in this behalf.

How We Use the Information We Collect

If You elect to share Personal Information or SPDI with us, we may use the same:

How We Share Personal Information and SPDI

The Platforms may use aggregated or anonymized Personal Information and SPDI for statistical and analytical purposes, and all aggregated or anonymized Personal Information and SPDI shall be the exclusive property of the Company. We may disclose Personal Information or SPDI as described below with our vendors, contractors, business partners, associates (“Client”), third party service providers and third-party business partners that are subject to this Privacy Policy.

We may share / sell some or all of Your Personal Information and SPDI with another business entity with whom should we (or our assets) plan to merge with, or be acquired by that business entity, or in any event of re-organization, amalgamation, restructuring of business, etc. Should such a transaction occur, that other business entity (or the new combined entity) will be required to follow this Privacy Policy with respect to Your Personal Information and SPDI.

Under no circumstances will we sell or share any Personal Information and/or SPDI about You to or with any person or organization except (i) as authorized by You; (ii) in connection with facilitating the Platforms; (iii) to the extent You make any use of our Platforms and various services and products thereon; (iv) as may be required by law or court order; or (v) as otherwise set forth herein.

Data Localization of Personal Information and SPDI

Your information may be stored on a cloud-based service provided by a third-party service provider. Your information will be stored and processed in India and may also be stored and processed outside India at the request of any Client, however, Your information may be accessed from multiple countries. Whenever we transfer information to other jurisdictions, we ensure that the information is transferred in accordance with this Privacy Policy and as permitted by applicable data protection laws.

We implement reasonable measures to protect against unauthorized access to and unlawful interception of Personal Information and SPDI. However, no internet application can fully eliminate security risks. We are not responsible for any breach of security or for any actions of any third parties that receive Your Personal Information and SPDI. Notwithstanding anything contained in this Privacy Policy or elsewhere, we shall not be held responsible for any loss, damage, or misuse of Your Personal Information and SPDI, if such loss, damage, or misuse is attributable to a Force Majeure Event (as defined below).

A "Force Majeure Event" shall mean any event that is beyond the reasonable control of us and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, orders/notifications as implemented by the government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, etc.

Retention of Personal Information and SPDI

We keep Your Personal Information and SPDI to enable Your continued use of the Platforms, for as long as it is required to fulfil the relevant purposes described in this Privacy Policy, or as may be required by law (including for tax and accounting purposes), or as otherwise communicated to You.

Uninstalling the Platforms

Your Personal Information and SPDI shall not be deleted automatically upon uninstallation of the Platforms. We shall retain specific Personal Information and SPDI depending on the purpose for its use, and we shall delete such information (i) if requested by You, except the anonymized information/data; and/or (ii) in accordance with the applicable law.


To protect against the loss, misuse, and alteration of the information under our control, we have in place appropriate physical, electronic and managerial procedures. For example, our servers are accessible only to authorized personnel and Your information is shared with employees and authorized personnel on a need-to-know basis to complete the transaction and to provide the services requested by You. Although we endeavor to safeguard the confidentiality of Your personally identifiable information, transmissions made by means of the internet cannot be made absolutely secure. By using the Platforms, You agree that we will have no liability for disclosure of Your information due to errors in transmission and/or unauthorized acts of third parties.

Please note that we will not ask You to share any Personal Information or SPDI via email or telephone. If You receive any such request by email or telephone, please do not respond/divulge any Personal Information or SPDI and forward the information relating to the same to for necessary action.

Access and Choice

You can view, update, and delete certain information about Your account and Your interactions with the Platforms. If You cannot access or update Your information Yourself, You can always contact us for assistance or update such information by sending an e-mail to:

You have choices about the collection and use of Your information. The Platforms includes settings that provide You with options as to how Your information is being used. You can choose not to provide certain information, but then You might not be able to take advantage of certain features of the Platforms.

General Provisions

Unless stated otherwise, this Privacy Policy applies to all information that we have about You and Your account. By using this Platforms and the services and products provided on the Platforms, You agree and acknowledge that Your Personal Information and SPDI collected through the Platforms may be transferred across national boundaries and stored and processed anywhere around the world, even with third parties in accordance with the terms of this Privacy Policy.

Notwithstanding the above, we are not responsible for the confidentiality, security, or distribution of Your Personal Information and/or SPDI by our partners and third parties outside the scope of our agreement with such partners and third parties. Further, we shall not be responsible for any breach of security or for any actions of any third parties or events that are beyond our reasonable control including but not limited to, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, poor quality of internet service or telephone service of the User, etc.

The User will indemnify us in any suit or dispute brought against us by any third party in relation to disclosure of Personal Information and/or SPDI by the User to third parties either through our Platforms or otherwise. We will not be liable for any actions of third parties in relation to the User’s information including the Personal Information and/or SPDI which the User may have disclosed to such third parties.

We may make changes to this Privacy Policy, from time to time at our sole discretion or on account of changes in law or otherwise. We may e-mail periodic reminders of the notices and conditions, unless You have instructed us not to, but You should check the Platforms frequently to see recent changes. Notwithstanding the above, we shall not be required to notify You of any changes made to this Privacy Policy. The revised Privacy Policy shall be made available on the Platforms. Your continued use of the Platforms, following changes to this Privacy Policy, will constitute Your acceptance of those changes.

If You choose to visit the Platforms, Your visit and any dispute over privacy is subject to this Privacy Policy, and shall be governed by the laws of India.

Contacts and Notices

If You have any concern about Your privacy, please contact us with a thorough description, and we will try to resolve it. You may also contact us at the addresses below:

For any prospective or current Users of the Platforms, our mailing address is: Sekhmet Technologies Private Limited, Plot No. 7, 2 Bays, Sector 32, Institutional Area, Gurgaon - 122001, Haryana, India,
ATTN: The Grievance Officer

In the event that You wish to report a breach of the Privacy Policy, You may contact our designated Grievance Officer between 9:30 am to 6:30pm, Monday to Friday, except public holidays, at:
Address: Plot No. 7, 2 Bays, Sector 32, Institutional Area, Gurgaon - 122001, Haryana, India

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