- Integrating all your disparate data systems
- 10+ data processing engines to make your clinical and commercial data meaningful and useable
- Platform agnostic – Cloud and/or On-prem
- Enabling one customer view and patient journeys
- Putting data access and management back in your control
1bn+
parameters
processed
1bn+
parameters
processed
60mn+
unique patient lives
integrated and
managed
60mn+
unique patient lives
integrated and
managed
30+
data information
systems (HIS, LIS)
integrated with deep
regional expertise
30+
data information
systems (HIS, LIS)
integrated with deep
regional expertise
10+
processing engines,
including NLP,
de-identification,
de-duplication, ICD
/ Loinc Coding
10+
processing engines,
including NLP,
de-identification,
de-duplication ICD
/ Loinc Coding
50+
dashboards
with industry
best practice
KPIs
50+
dashboards
with industry
best practice
KPIs
Platform Agnostic
Data Technology
Implementations across AWS, Azure, On-prem
Platform agnostic data processing engines
Multi-modal databases to enable series of
strategic, financial, operational, marketing and
analytics / AI applications
Proprietary processing
engines to streamline
Healthcare & Clinical Data
Healthcare dictionary across 25+ therapy areas
ICD & Loinc mapping with healthcare dictionary
Custom-made NLP engines with clinical
keywords and meta tag extraction
360-degree
Intelligence Suite
50+ dashboards with 300+ industry best practice KPIs
Strategic, Financial, Operational, Clinical, and Predictive Dashboards
Therapy specific clinical intelligence suite
State-of-the-art Revenue Cycle Management Analytics Suite
- Hyper-personalized recommendation engine with 1000+
pre-integrated clinical rule engines - Implemented across 25+ therapy areas
- 14+ use-cases to maximize patient experience, lifetime
value and clinical outcomes
20mn+
patients managed
with personalized
recommendations
20mn+
patients managed
with personalized
recommendations
30mn+
recommendations
generated and
delivered
30mn+
recommendations
generated and
delivered
18-20%
revenue upside
delivered
18-20%
revenue upside
delivered
10%+
improvement
delivered in clinical
and diagnostic
outcomes
10%+
improvement
delivered in clinical
and diagnostic
outcomes
15%+
upside in patient
retention and
repeat rates
15%+
upside in patient
retention and
repeat rates
Continuum of Care
Detailed recommendations across
continuum of care across each step of the
patient journey
Personalized engagements across 25+
disease conditions
Customer friendly multi-lingual
communications (implemented across 10+
languages)
Omni-channel Delivery
Truly omni-channel: SMS, Email, WhatsApp, IVRS, Web push, App notifications, Counsellor and Doctor
Clear call-to-actions to enable and monitor detailed commercial and clinical outcomes
Proprietary Risk Scores
Disease specific risk algorithms implemented across diabetes, cardiovascular, kidney health, liver health, amongst other therapies
Complete Wellness Score to assess the risk of inpatient intervention
Clinical Creative
Content Support
Proprietary data and protocols backed customer friendly clinical content
Ready to use and ready to customize
multi-format and multi-purpose content
- Enabling end-to-end Digital Transformation
- Preventing leakages and driving productivity at each step leveraging technology and data flows
- Empowering patients through touchless digital and tech-enabled patient experience
10+
technology
modules across
patient journey
10+
technology
modules across
patient journey
30+
sub-modules
thoughtfully built
to enable digital
readiness
30+
sub-modules
thoughtfully built
to enable digital
readiness
100+
healthcare
enterprises/
customers
100+
healthcare
enterprises/
customers
6+
countries with
implementations
ensuring global
needs / compliance
6+
countries with
implementations
ensuring global
needs / compliance
150+
cities with
implementations
ensuring local
needs / preferences
150+
cities with
implementations
ensuring local
needs / preferences
Tech-enabled
Coordinated Care
10+ technology modules and
systems across the patient journey to
ensure water-tight and seamless
coordinated care
Tightly stitched modules to ensure
seamless flow of information and
actions at each step
Booking Engines
Multi-format chatbots – WhatsApp, Web, Voice –
to empower patients for seamless booking
Call Centre platform to empower customer care
executives to offer personalized experience
Digital Health
Enterprise-grade white-labelled EHR and
eHealth platform
Intelligent decision support – powered by
protocols as well as machine learning on
prescribers’ prescription pattern
Home Care phlebotomy application for
automated route allocations and transparent
/ touchless patient experience
Net Promoter Score
based Patient feedback
Most advanced customer feedback system
custom-built for healthcare enterprises
Captures feedback for every patient episode and
touch point to ensure 100% transparency
Loyalty with
Clinical Twist
Reward customers for good behaviors and
positive clinical outcomes
Multi-parameter engine basis spend, timely
compliance, preventive checkup, clinical
parameter / outcome improvement,
demographics, among other things
Marketing and Campaign
Management (including
clinical meta-tags)
Custom-crafted campaign and marketing
management system for healthcare enterprises
Patient journeys and communications basis
clinical health and profiling
Close-loop outcome monitoring with 100%
transparency on what is working and what is not
